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Privacy Policy & Terms and Conditions

Effective Date: January 1, 2026

Introduction

Ground Up Contracting LLC (“Company,” “we,” “our,” or “us”) is committed to protecting your privacy and providing transparent terms for the use of our services. This combined Privacy Policy and Terms & Conditions explains what information we collect, how it is used, how it may be shared, and the terms governing your use of our website and services.

By accessing our website, submitting a service request, opting into SMS communications, or engaging our services, you agree to the practices and terms described below.

Information We Collect

We may collect personal information that you voluntarily provide to us when you contact us, request services, or submit information through our website forms. This may include your name, phone number (including mobile number), email address, mailing address, service address, payment information, project details, service history, and any other information you choose to provide.

Our website may also collect limited non-personal information such as browser type, IP address, and pages visited for analytical and performance improvement purposes.

How We Use Personal Information

Ground Up Contracting LLC uses collected information to schedule and perform services, prepare estimates and invoices, communicate appointment reminders and service updates, respond to inquiries, process payments, improve our services, and send SMS notifications to customers who opt in.

We only use your personal information for legitimate business purposes related to providing and improving our services.

Information Sharing

We do not sell, rent, or trade your personal information.

We may share limited information with trusted service providers who assist in operating our business, such as payment processors, scheduling or invoicing software platforms, and other operational tools necessary to provide services. We may also disclose information if required by law or regulatory authority.

SMS consent is not shared with third parties or affiliates. We do not share, sell, rent, or disclose SMS opt-in data or consent information to third parties for marketing purposes.

SMS Communications

By providing your mobile phone number and opting in, you consent to receive SMS messages from Ground Up Contracting LLC related to appointment confirmations, project updates, service notifications, and billing communications. Message frequency may vary depending on your service activity. Message and data rates may apply based on your mobile carrier plan.

You may opt out of SMS communications at any time by replying STOP to any message. For assistance, reply HELP or contact our office directly.

Your consent to receive SMS communications is voluntary and is not a condition of purchasing services.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse. While we take appropriate measures to protect your data, no method of transmission over the internet can be guaranteed to be completely secure.

Service Terms

Ground Up Contracting LLC provides residential and commercial electrical and contracting services. All estimates are based on visible conditions and information available at the time of inspection or consultation. If concealed conditions, code violations, or unforeseen circumstances are discovered during the performance of work, additional charges may apply. Any work outside the original scope will require customer approval before proceeding.

Payment is due at the time of service unless otherwise agreed upon in writing by both parties. Approved commercial accounts may have separate written payment terms. Late payments may be subject to service charges, collection efforts, or suspension of future services.

Customers are responsible for providing safe and clear access to work areas. If we are dispatched to a scheduled appointment and are unable to access the property, a service charge or trip fee may apply.

While we take reasonable precautions to minimize disruption and damage to finished surfaces, Ground Up Contracting LLC is not responsible for incidental damage to drywall, paint, flooring, landscaping, or other materials that may occur while performing necessary work. We are not responsible for pre-existing conditions, hidden defects, prior improper installations, or structural issues beyond our control.

Limitation of Liability

To the fullest extent permitted by law, Ground Up Contracting LLC shall not be liable for indirect, incidental, special, or consequential damages resulting from the use of our services or website. Our total liability shall not exceed the amount paid for the specific service provided.

Website Use

All website content, including text, logos, service descriptions, and images, is the property of Ground Up Contracting LLC and may not be copied, reproduced, or distributed without written permission.

Updates to This Policy

Ground Up Contracting LLC reserves the right to update this Privacy Policy and Terms & Conditions at any time. Updates will be posted on this page with a revised effective date. Continued use of our website or services constitutes acceptance of any modifications.

Contact Information

Ground Up Contracting LLC
685 Glen Mitchell Rd.
Sewickley, PA 15143
412-506-1087